Dr. Glenn Craft graduated from Kansas State University in 1976 and then completed a 15-month internship in small animal medicine and surgery in Orange County, California. He then worked in private practice in Diamond Bar (15 years) and South Orange County until 1997, when he and his wife Lisa began a 4-year term as fieldworkers with Christian Veterinary Mission (CVM).
Their work in northern Thailand ranged from assisting local hill tribes in their villages by training "village vets" and lending a hand with orphanages, to assisting Chiangmai University Veterinary College in starting their new Small Animal Teaching Hospital. When they returned to the states in late 2001, Glenn then served on the board of directors for CVM from 2003 to 2007, and he and Lisa still assist CVM at the CVC West veterinary conference in San Diego when able.
They have always worked together, so after returning to California in 2002, they opened Monarch Veterinary Hospital in Laguna Niguel with Lisa as the Hospital Administrator. Glenn, Lisa, and their very young children, Ethan and Indya, reside in Dana Point. Glenn is also an elder at Grace Church of Laguna Niguel and their children attend Grace Classical Academy, the school started by the church. As a family, they love the beach, hiking, biking, and golf, and the Laguna Niguel/Dana Point area is perfect for all three.
Dr. Kelly Alcala was born and raised in Southern California. She received both her Bachelor’s and Master’s degrees in Animal Science from California State Polytechnic University in Pomona, and then continued on to veterinary school at the University of California at Davis, graduating in 2003. Originally after graduating, Dr. Alcala was working both in Laguna Beach with dogs and cats as a small animal clinician and with horses in San Juan Capistrano as an equine veterinarian. She retired from the horses several years ago and is now solely working with dogs and cats. Dr. Alcala started working at Monarch Veterinary Hospital in 2006 as a relief veterinarian off and on when needed, then part-time and has recently become an associate at the practice.
Dr. Alcala was the primary veterinarian at the Bluebell Foundation for Cats in Laguna Beach for approximately 10 years and has a love and passion for feline medicine, especially in dealing with the sweet, geriatric kitties who need a little extra TLC. She is currently a member of the American Veterinary Medical Association, the California Veterinary Medical Association, and the Southern California Veterinary Medical Association. She has also recently become a licensed Vet Stem practitioner.
Dr. Alcala lives with her husband, Jason and their sons Kaden and Kole in Corona, along with their dogs Rancho and Macy (and the occasional cat or kitten that lands on her doorstep). Jason and Kelly enjoy spending time with their family and love activities involving the outdoors, including fishing, backpacking, surfing, SCUBA diving, and skiing. They enjoy traveling when the opportunity arrives with their favorite trips being to Africa to see the incredible animal life that continent is home to and more recently to China to adopt their beautiful son, Kaden.
Lisa Craft, wife of Dr. Glenn Craft, is the Administrator of Monarch Veterinary Hospital. She has filled this role from the beginning in 2002, and in previous practices the couple owned in the last 25 years. Her expertise in human resources and practice management is exemplified by the character and proficiency of the staff at Monarch Veterinary Hospital. She continues to work to improve both the level of care, as well as the state-of-the-art equipment the staff uses.
Lisa is always conscious being sensitive of the personal touch in the ways we interact with pet owners. She believes that the experience of each visit should exceed the pet owner’s expectations each and every time! (Experience/Expectations > 1.0). She makes sure that the integrity of our services is held to the highest standard no matter what, and that when explaining high-quality medical and surgical services to the pet owner, the care is not lost in translation. She makes sure that our caring touch goes beyond the pet to them as well. She is constantly looking for ways to improve client education and ways to make their experience at Monarch Veterinary Hospital even better. With a young son and daughter in elementary school (Ethan and Indya) she does much of the office work remotely by computer, but spends at least one day a week at the hospital.
Natalie is a native of Southern California. After working in customer service for over 12 years and then at a multi-specialty veterinary hospital for 6 years, she knew it was her passion to continue to help animals and the people who love them. She has also rescued several animals over the years and has always had a passion in helping others. She loves being able to work in a hospital with opportunities for growth and in an environment where the team feels more like a family. Natalie has special training in management as well as customer service and conflict resolution. She is also up to date on all state of the art equipment and IT needs for Monarch Veterinary Hospital.
Outside of the hospital, Natalie enjoys spending time with her son Ryder and her 4-legged rescue daughters Savvy and Storm. And while that takes the majority of her free time, she of course loves taking advantage of the beautiful Southern California beaches and life style.
Noah is one of our highly experienced veterinary technicians with over 20 years in the Veterinary medical field. He has worked in multiple general, emergency/critical care as well as avian and exotic practices since 1994. Noah’s clinical special interests include surgical nursing and anesthesia, dentistry and exotic animal medicine. When he is not at work (or commuting) Noah enjoys spending time with his wife and kids at their home in Wildomar with their dog, cats and a room full of snakes. Noah is also an avocational herpetologist who has kept and bred dozens of species of reptiles, amphibians and exotic animals. He is a member of the SWFHA (www.southwestfieldherp.com ), a group involved in multiple field studies collecting data on native reptile and amphibian species in Southern California and Arizona for various land conservancies and the USGS. He also performs our non- anesthetic dental cleanings (NADs) for the hospital twice a month.
Rachelle has been working part time at MVH since December 2015. She has been working in the veterinary field since 2006 and became licensed as a Registered Veterinary Technician in 2011. When she is not at Monarch Veterinary Hospital Rachelle also works for Dr. Eric Van Nice at Animal Dental Services in Tustin. Rachelle has a huge passion for wild animals and was even lucky enough to spend some time as a medical intern at the Wildlife Way Station where she got to work with some lions, tigers and bears… “Oh my!” We are extremely lucky to have Rachelle as a part of our team.
Rachelle lives in Dana Point with her calico cat who she calls “Fondue”.
Loren started working in the veterinary field in 2012 as a client service representative. She enjoyed it so much that she decided she wanted to further her career and advance her way up to a technician. This way she could be more hands on with the patients. Through the first couple of years she worked as a pharmacy assistant and technician assistant. Meanwhile, going to Heritage college to obtain her RVT license in which she received in February of 2017. Now as a Registered Veterinary Technician she is looking forward to furthering her knowledge and care for each and every patient as if they were her own.
Sherrie started with Monarch in early 2017. With over 15 plus years in customer service she decided to leave the corporate world behind to do something that is more fulfilling and rewarding. Born and raised in southern California she enjoys the beach, taking care of the family horses and pups Luna and Bailey. She is looking forward to learning and growing in the veterinary field that now has become her passion.
Caran is our Lead Client Care Specialist and brings a wealth of experience with her and a real love for animals. Her dream is to have a pet ranch someday where she can harbor all the needy pets that she tends to collect along the way. Right now she has 3 small Chihuahau-mix rescued dogs (Rose, Windy, Sage) who sometimes come to work with her. She and her husband, Dr. Steve Orme, used to own and manage a veterinary hospital in Laguna Hills which they sold a few years ago as Steve retired and pursues his hobbies. Caran loves to spend many weekends at their mountain cabin with her family and pets.